Mobile SDKsSelf-Service Account and Security Controls
Empower your customers with ultimate control and significantly reduce your operational overhead with our suite of in-app self-service tools.
Account and Security ControlsPutting control in your customers’ hands
Give your customers the instant, 24/7 ability to manage their own security, from freezing a card and resetting a PIN to setting granular spending limits. Every tap in the app is a routine call deflected from your contact centre, dramatically lowering your cost-to-serve and freeing your agents for more complex, high-value interactions.
Give your customers comprehensive card controls, including card unlocking and unlocking, currency controls and a gambling block feature. Customers are empowered at every point to take charge of their own finances, and feel equipped to make changes to their spending habits easily, and without relying on intervention from customer service.
Empower customers to self-serve with card details and PIN reminders, allowing them to manage their money autonomously. In-app information securely provides customers with essential account and card detail, empowering them to manage their finances in an intuitive, self-service way.
Control card and payment limits with the customer app, with controls available for additional support at the employee end. Customers can set their own payment and card limits, including maximum contactless payments, ATM withdrawal limits and daily spending limits. Give customers control in-app, reducing pressure on customer service.
With seamless card cancellation and replacement, your customers will feel protected and supported, even in unexpected situations. Customers can cancel and request a new debit card when the card is lost or stolen. Customers also have the ability to replace their card and keep using their existing card until the replacement card arrives.
Mobile SDKs